Privacy Policy

1. Introduction

Welcome to Intelligence Dock (“we,” “our,” or “us”). We are a digital marketing and web development agency headquartered in Ludhiana, Punjab, India — founded and operated by Sachin Kumar.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://intelligencedock.com, interact with us through Meta platforms (Facebook, Instagram, WhatsApp), or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, and business name provided through contact forms, WhatsApp, or Meta lead generation forms.
• Usage Data: IP address, browser type, pages visited, time spent, and referring URLs collected automatically via cookies and analytics tools (Google Analytics, Meta Pixel).
• Meta Platform Data: When you interact with our Facebook Page, Instagram profile, or Meta Ads (including lead ads), Meta may share your name, email, and other provided details directly with us, subject to Meta's own Data Policy.
• WhatsApp Data: If you contact us via WhatsApp, we collect your phone number and message contents to respond to your enquiry.
• Business Information: Details about your business needs, goals, and project requirements shared during consultations.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to enquiries and provide our services.
• To send you proposals, quotes, or service updates.
• To run and manage Meta (Facebook/Instagram) advertising campaigns on behalf of clients.
• To improve our website and services based on usage patterns.
• To comply with applicable legal obligations.
• To send marketing communications (only where you have opted in or where permitted by law).
• To fulfil obligations as a Meta Business Partner or Tech Provider, including accessing permitted Meta APIs.

4. Meta Platform & Tech Provider Disclosure

As a Meta Tech Provider, we may access certain Meta user and business data on behalf of clients who explicitly authorise us via Meta Business Manager. This access is governed by Meta’s Privacy Policy and the permissions granted by each business client.

• We only access Meta data that is necessary and explicitly authorised by the client.
• We do not sell Meta user data to any third party.
• We do not use Meta user data for any purpose beyond the authorised service delivery.
• We store Meta API tokens securely and rotate them regularly.
• Clients may revoke our access at any time via their Meta Business Settings.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies:

You may disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., hosting, email, CRM) under strict confidentiality agreements.
• With Meta and its affiliates, to the extent required for operating authorised API integrations on behalf of clients.
• When required by law, regulation, or valid legal process.
• To protect the rights, property, or safety of Intelligence Dock, our clients, or the public.
• In connection with a merger, acquisition, or sale of assets — in which case you will be notified.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Client project data is retained for a minimum of 3 years for accounting and contractual purposes. Lead enquiry data is retained for up to 12 months. You may request deletion of your data at any time (see Section 9).

8. Data Security

We implement industry-standard technical and organisational measures to protect your personal data. These include:

• HTTPS encryption on all web pages.
• Secure storage of API credentials and access tokens.
• Access controls limiting data access to authorised personnel only.
• Regular security reviews of our systems and infrastructure.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent at any time where processing is based on consent.
• Object to or restrict the processing of your data.
• Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at hello@intelligencedock.com. We will respond within 30 days.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites, including Meta platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The date of the latest revision will be shown at the top of this page. If changes are material, we will notify you via email or a prominent notice on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact: